Privacy Policy – HomeworkRabbit.com
Effective Date: May 7, 2025
HomeworkRabbit.com ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your data when interacting with our website and services. By using our platform, you agree to the practices described herein.
When you create an account, we may collect the following types of personal information: name, email address, password, payment information (processed by our payment provider), and your use of the service ("Personal Information"). We collect this data for the purpose of providing our services, identifying and communicating with you, responding to your requests/inquiries, and improving our services.
1. Information We Collect
We collect various types of information to deliver a seamless, secure, and personalized experience:
A. Personal Information (Provided by You):
- Full Name
- Email Address
- Payment Details (e.g., credit/debit card information via secure processors)
- Account Login Credentials
- Academic Level and Preferences (for personalized assistance)
B. Automatically Collected Information:
- IP Address and Geolocation
- Device Type and Browser Information
- Pages Viewed and Time Spent
- Session Duration and Click Behavior
- Referring URLs and Traffic Sources
This data is collected through cookies, analytics tools, and server logs.
2. How We Use Your Information
We process your personal and technical data for the following purposes:
- To deliver and enhance AI-based homework solutions
- To personalize user experience and recommendations
- To manage billing, subscriptions, and account services
- To communicate service updates and promotional offers (if opted in)
- To prevent fraudulent activity and ensure system security
- To fulfill legal obligations and respond to law enforcement requests
3. Cookies and Tracking Technologies
HomeworkRabbit.com uses cookies, pixels, and local storage technologies to improve your experience. These technologies help us:
- Remember login sessions
- Analyze user behavior via tools like Google Analytics
- Serve targeted advertisements (if enabled)
- Enable faster navigation and improved UX
Cookie Preference: You can control or disable cookies via your browser settings. However, disabling essential cookies may limit functionality.
4. Sharing of Information
We do not sell or rent your data. We may share your data with:
Trusted Third-Party Service Providers:
- Payment processors (e.g., Stripe, PayPal)
- Cloud hosting platforms (e.g., AWS, Cloudflare)
- Marketing tools (e.g., Mailchimp, Google Ads)
- Analytics services (e.g., Google Analytics)
All third parties are contractually obligated to handle your data in compliance with applicable data protection laws (GDPR, CCPA, etc.).
5. Data Security Measures
We implement industry-standard practices to ensure your data is safe:
- SSL (Secure Socket Layer) Encryption
- Role-Based Access Controls (RBAC)
- Multi-Factor Authentication (MFA) for admin access
- Regular vulnerability scans and penetration testing
- Secure storage of sensitive billing and authentication data
Despite these efforts, no system is completely immune to breaches. We encourage users to maintain strong, unique passwords.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. If you have any questions about security on our Website, you can contact us at our email: hello@amalancer.com.
6. Your Rights Under Data Protection Laws
Depending on your location, you may have the following rights:
- Right to Access: Request a copy of your stored data.
- Right to Rectify: Correct any inaccurate or outdated information.
- Right to Erasure: Request deletion of your personal data.
- Right to Restrict Processing: Limit how we use your data.
- Right to Data Portability: Obtain a portable copy of your information.
- Right to Object: Withdraw consent or opt out of marketing communications.
To exercise any of these rights, please email us at privacy@homeworkrabbit.com.
7. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal data from minors. If we become aware of such collection, we will immediately delete the information and deactivate the account.
We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us so that we will be able to take necessary action. We don't use the collected information in any way to market to children.
8. International Data Transfers
If you access HomeworkRabbit.com from outside the United States, please note that your data may be transferred to and stored on servers located in the U.S. By using our services, you consent to the transfer and processing of your data under this policy.
9. Updates to This Privacy Policy
We may revise this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy regularly to stay informed.
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We won't notify you of changes by posting the new policy on this page.
10. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or your personal data, please contact us at:
📧 Email: privacy@homeworkrabbit.com
🌐 Website: https://www.homeworkrabbit.com